Privacy Policy

Last updated: 9 June 2026

Pet-Tek International Ltd ("Pet-Tek", "we", "us", or "our") operates the website catwalk-petdoors.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

1. Who We Are

Pet-Tek International Ltd is a New Zealand-registered company headquartered at 9/136 Marua Road, Mt Wellington, Auckland 1051, New Zealand. We design and distribute Catwalk® cat doors and Dogwalk® dog doors to consumers, retailers, glaziers, and distributors in 20+ countries worldwide.

For privacy-related enquiries: [email protected]

2. Information We Collect

Contact information — name, email, phone, and business name when you submit an enquiry or distributor application
Usage data — IP address, browser type, pages visited, collected automatically via cookies and analytics
Communication data — content of emails or messages you send us
Trade enquiry data — company details and product interests submitted via wholesale or distributor forms

We do not collect payment card information directly. Purchases are processed through secure third-party payment providers.

3. How We Use Your Information

Respond to enquiries and provide customer support
Process distributor and wholesale applications
Send product information or catalogues where requested
Improve our website and understand how visitors use it
Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies

Our website uses cookies to improve your browsing experience. We use:

Essential cookies — required for the website to function correctly
Analytics cookies — Google Analytics, used to understand site traffic (anonymised)

You can disable cookies in your browser settings. This may affect some website functionality.

5. Third-Party Services

Google Analytics — Google Privacy Policy
WPForms — contact form processing
WhatsApp — if you choose to contact us via WhatsApp

6. Data Storage and Security

Your personal information is stored securely on our web hosting servers. We take reasonable steps to protect your information from unauthorised access, loss, or misuse. No internet transmission is completely secure.

7. How Long We Keep Your Data

We retain your personal information only as long as necessary. Enquiry data is typically retained for up to 3 years. You may request deletion at any time.

8. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Withdraw consent for marketing communications at any time

If you are located in the UK or EU, you may also have rights under UK GDPR or EU GDPR. Contact us at [email protected].

9. Links to Other Websites

Our website may link to catwalkpetdoors.co.uk and other third-party sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top reflects any changes.

11. Contact Us

Pet-Tek International Ltd
9/136 Marua Road, Mt Wellington, Auckland 1051, New Zealand
Email: [email protected]
Phone: +64 9 570 2001